General information

General Information

Registration & Information Desk
This service will be situated in the Foyer, the Pavilion, V&A Waterfront from 17h00 on Sunday, 18 March 2012 and daily from 07h30 for the duration of the congress.

Help Desk & Business Centre
The Guest Relations /Help Desks are situated in the hotel lobby of each of the congress hotels.

Refunds – Accounts Queries
Contact the Registration Desk.

We urge delegates to take care of their personal possessions at all times, and exhibitors to be particularly aware during the period of exhibition build-up and breakdown. Lock – up storage is available.

Language Policy
The official language of the Congress will be English. No simultaneous translations will be provided.

Name Badge
Must please be worn at all times for security reasons.

Courtesy Request
Food and Drink: Only water may be consumed inside the plenary venues. Please respect this request. Smoking: Strict legislation governs smoking in public places in South Africa. Smoking is absolutely forbidden inside the Conference Centre.
Mobile phones: Please ensure that mobile phones are on silent mode during the conference sessions. Time-keeping: As time will be very tight, delegates are requested to respect the starting times for all sessions.

Emergency Medical Services
Dial 10111 from any mainline telephone for an emergency response.

Persons travelling from African and South American countries require a yellow fever injection.

Yellow Fever Requirements

The South African Health Authorities are becoming much stricter with regard to YELLOW FEVER CERTIFICATES for travelers entering South Africa.


This is of particular importance when arriving from countries in Africa & South America.  Please see below information that can be viewed on

A vaccination against yellow fever is a requirement for a person whose journey starts or entails passing through the yellow fever belt of Africa or South America. According to international health regulations, a valid yellow fever certificate is required from all passengers older than one year coming from or going to infected areas. The countries concerned are listed hereunder.

Visas or permits will not be issued to persons who have not met the requirement of being vaccinated against yellow fever. Yellow fever certificates are valid for a period of 10 years commencing 10 days after the date of vaccination or, in the case of re-vaccination, within such period of 10 years, from the date of that re-vaccination.

According to the Department of Health, persons arriving without a valid yellow fever vaccination certificate will either be:

  • kept under observation for six days at their own cost
  • vaccinated against yellow fever at their own cost.

At ports of entry where no Port Health Officers are based, persons will be refused entry into the Republic of South Africa.

These precautionary measures will be strictly enforced by the Department of Health to protect its residents in the RSA from this virus.

For ease of reference the Yellow Fever Endemic Areas are (verify with your travel agent):

Benin, Bolivia, Brazil, Burkina Faso, Burundi
Cameroon, Central African Rep., Chad, Colombia, Congo, Cote d’Ivoire
Democratic Rep. of Congo, Ecuador, Equatorial Guinea
Ethiopia, French Guinea, Gabon
Gambia, Ghana, Guinea, Guinea-Bissau, Guyana,
Niger, Nigeria
Panama, Peru
Sao Tome & Principe, Senegal, Sierra Leone, Somalia, Sudan, Suriname
Tanzania, Togo

For more information on international health requirements:


Return Airport Transfers – Booking Essential
Airport transfers have been arranged between the airport and the congress hotels.

Cost per one-way transfer: R225.00 per person

Meagan Cupido
Springbok Atlas Charter Transport
Direct: +27 21 460 4797


Please confirm your transfer arrangements directly, with Springbok Atlas. A luggage storage facility will be arranged at each hotel. Please ensure all your luggage is clearly marked. Kindly note that the check-out times for all hotels is 11am.

All guests are responsible for own insurance.

The organising committee, the Congress Organiser and the participating Societies, accept no liability for any damages, injury and/loss of whatever nature by participants and/or accompanying person.

Congress Office: Sue McGuinness Communications & Event Management
PO Box 782243
South Africa

Telephone: +27 (0)11 447 3876
Fax: +27 (0)11 442 8094


Map of the Waterfront Area

A PDF map of the Waterfront area where the conference venue and surrounding hotels are located can be found here.